Page 32 - March-April2021 Vol 38 No 7

Power Technician, PRSRT STD
Rob Jacobs, on-site US Postage
in Downtown Nashville
PAID
Local CAT® Dealer Responds to Community Needs After Nashville Bombing Pontiac, IL
Permit No. 592
It was around 6:30 in the morning, Friday, December 25th, 2020. Greg Moore, the local CAT Dealer Power Systems
representative, was just beginning to open Christmas gifts with his children when he saw the news: A bomb exploded
in downtown Nashville, right next to the electrical room at AT&T’s data center. Immediately, Greg knew there would
be extensive damage to the power grid and the dangerous, state-wide implications of such a power outage.
Right away, he called his contact at TEMA, the Tennessee Emergency Management Agency, and told them to,
“Let us know if there’s anything we can do to help.” Not long after, Greg was put in touch with an AT&T employee,
who placed a rapid rental order for five XQ2000 Cat generators. Within a few hours, Greg and his team had the
Cat generators on-site, along with 228 cables, plus additional technicians to help monitor and assist in getting
everything back up and running. With 911 emergency phone systems down throughout Tennessee, Alabama,
and Kentucky, not to mention general phone, internet, and television service largely inactive, getting the data
center powered back up as quickly as possible was top priority for the Dealer’s Power team.
Not long after their arrival, the team aided in getting AT&T systems partially back up online, and by Sunday
morning, 90% of AT&T systems and services were fully restored. Technicians remain on-site at the scene and are
continuously monitoring the area, fueling generators numerous times a day, and ensuring everything continues
to run smoothly. All in all, since the incident, seven technicians have rotated in and out working at the site.
Looking back on the event, Greg relates, “It was definitely a wild day. But when I saw the news that morning, I
knew they’d need help, and they’d need it fast. Supporting our customers and our communities is what we’re
all about. Whether it’s just another Monday morning, or it’s a Christmas morning emergency, we’re going to be
there. You can count on us.”
Your local CAT Dealers are proud to be a part of resilient communities full of dedicated essential workers and
emergency response personnel who work together to ensure our towns, cities, counties, and state continue to
function with basic needs, such as: electricity, gas, water and sewage services; power generation for healthcare
facilities, banks, and data centers; agriculture and livestock farms and services; internet and telecommunication
systems; roads, highways, public transportation, and railway systems; flood control and watershed protection;
manufacturing and distribution essential to supply chains; and more. Thank you for helping us build stronger
communities.

West Knoxville East Knoxville Chattanooga
865.218.8800 865.546.1414 423.698.6943

Kingsport Crossville Sevierville
423.323.0400 931.484.4040 865.595.3750

www.StowersCat.com

Memphis LaVergne Camden Clarksville
901.332.3051 615.256.2424 731.584.2732 931.552.5496
Cookeville Jackson Manchester
931.646.3200 731.988.4240 931.461.5000
www.TMCat.com

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