Page 9 - Nov/Dec 2020 Vol 38 No 5
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input and public education. As part Without being able to show people every public education and input
of that education, the Public Works how a wet weather equalization station meeting, and easily could be shared
Department spent a significant amount worked, it was difficult to explain what with friends, colleagues, and
of time with citizen and elected official was really going to happen in words constituents. The animation accurately
groups explaining the environmental or even pictures. To help with the describes when and how an overflow
problems, and how those problems communication gap, the City partnered occurs, and how the system uses
could be solved at a cost that the rate with Jacobs Engineering to develop a storage to temporarily store stormwater
payers could bear. As the department customized animation to describe the and wastewater until it can be
was discussing the solutions with problem, locations, and solutions. processed.
groups, it was clear that there was still The City then
a gap in communicating a complex Customized Animations Help Spread the used the baseline
problem and a complex series of Story animation to
solutions. create a custom
That animation was used during
animation for each
of the proposed
equalization facilities Use QR Code to
throughout the City. access animations
These animations have
been hugely successful in explaining
the problem, how the problem is
solved, and the benefits to solving
sewer overflows for the environment
and ratepayers.
This major wastewater and
environmental improvement project
began in March of 2019 and is
estimated to be completed by April
2021.
Left to right: Michael Marino, Jacobs; Justin Holland,
Jacobs; Jeff Rose, City of Chattanooga; and Chris
Palmer, Jacobs.
View online at tnpublicworks.com 9
