Page 12 - SeptOct2021Vol33No3

GERMANTOWN Provided By Bo Mills
In the 100 Best Fleets in America

For the fifth year in a row, the City of
Germantown’s Fleet Services Department
has been ranked 12th in the top 100
Best Fleets in America program, which
recognizes and rewards peak-performing
fleet operations in North America.
Founded by Tom C. Johnson in 2000,
the 100 Best Fleets honors fleet managers
for the daily services they provide
their organization and taxpayers. The
100 Best Fleet accreditation process
is determined by 12 criteria that are
universal drivers of change and excellence
in any operation, which include
accountability, use of technology and
information, collaboration, creativity,
celebration, evidence of high trust culture,
performance recognition, doing it right commitment to
the first time, quick efficient turnaround, provide excellent
competitive pricing, staff development service every day to
and resource stewardship. all our customers.”
The City of Germantown Fleet Services Germantown’s
Department, under the direction of the Fleet Services
General Services Division, provides a technicians
complete fleet management program currently maintain
which includes maintenance and repairs 31 Automotive
to all city vehicles and various types of Service Excellence
equipment, welding and fabrication, fuel Certifications (ASE)
and GPS management, specifications and 22 Emergency
and research pertaining to the Vehicle Technician
acquisition and disposal of vehicles, and (EVT) Certifications.
a 24/7 technician on call for after-hour The department
emergencies. operates from one
central garage
Commitment to Service, Professional location that provides support services to for meeting the program’s standards of
Certification is Key twelve departments within the city. excellence.
“We have a really good Fleet Services The Fleet Services Department is an “Our thought process is to ensure
team of committed and professionally ASE Blue Seal of Excellence Certified that the services we provide will help
certified mechanics,” said General Shop. In 2018, Fleet Services also each department be successful in their
Services Director Reynold Douglas. “They was recognized by Government Fleet operations,” said Fleet Services Manager
take pride in their work, along with a Magazine as one of the leading fleets Reginald Cash.

Register Now for the MEMPHIS 2021
TCAPWA/SWANA IN
ANNUAL CONFERENCE NOVEMBER 1-3

12 TPW September/October 2021