Page 19 - TNPW Mar-Apr 2018

During the 1970s LCUB installed its plus 9,000 water customers, 6,400 natural has experienced.
first centralized computer system to gas customers and 4,800 wastewater And on January 26, another milestone
manage customer data and billing. And, customers, making LCUB the 14th largest
during this same decade, it doubled in utility among the 154 TVA distributors. was added to the story of LCUB. The
customer size from just 10 years previous. opening of this new state-of-the-art,
And what may be more impressive administrative and operations center
The 1980s and 1990s brought more than the historical advancements, is marks one of the most significant
growth and additions to LCUB. In that this progress and growth have been moments in our history, a moment that
1983 the Cedar Bluff Customer Service accomplished over the many years in the will carry us far into the future.
Center was the first center to open in same original building that was home to
Knox County and in 1995, an additional the small Lenoir City Water and Light What a great day it is to see the hard work
customer service office was opened in Department, a building that has served of so many come to finalization with the
Downtown Lenoir City. Both locations LCUB well but was no longer able to keep opening of this state-of-the-art facility. And
allowed LCUB to serve a growing up with the size and growth that LCUB may it serve the customers and employees
customer base more efficiently, which by of LCUB well for many years to come.
1995 had grown to over 40,000 customers,
a substantial growth when compared to
347 customers in 1938.

During the early 2000s LCUB invested
in a 13 million-dollar project to upgrade
the wastewater treatment plant, making
it one of the most state-of-the-art plants
erected at the time and opened its third
satellite customer service center, serving
the Farragut community.

Through the years, LCUB has continued
to do whatever it takes to provide the
highest quality services, using the most
advanced technology to meet the utility
needs of its growing customer base.
Today, that’s approximately 66,000 electric
customers in a four-county service region,

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