Page 8 - Nov-Dec18
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STATE                                                                                  By Molly Gilbert

Bridging the Digital Divide

  Many of us are plagued with the          global society that is more and more        rural communities into ghost towns.
stress of constantly being “connected”     interdependent and connected each           However, smaller rural communities
and are looking for opportunities          day. The extent of our broadband            that aggressively pursue high-
to unplug and take a break from            infrastructure determines the future        speed broadband access are able to
continuously being available for phone     vibrancy of our towns.                      retain their residents. Millennials in
calls, texts, and email.                                                               particular expect continuous, seamless
                                           Digital Exclusion                           connectivity and demand speed and
  However, many in Tennessee live                                                      reliability – no matter where they are.
in rural communities and have the            Internet access can change the            And, as the Baby Boomers continue
opposite problem. They are desperately     expected outcomes of poverty for our        to retire, the field of digital healthcare
trying to connect. Bridging the digital    most vulnerable populations who run         is skyrocketing. Only fiber-optic
divide boils down to access, education     the risk of being on the wrong side of      cable can meet the expectations of
and practical application.                 the digital divide.                         high speeds, fast downloads, and the
                                                                                       explosive demand for bandwidth-
Internet-Reliant Society                     “The worst things in life come            hungry video.
                                           free to us,” Ed Sheeran sings in
  BroadbandNow.com, which has              his song entitled “The A Team.”             Digital Equity
been referenced by the Federal             Already burdened with diminished
Communications Commission, ranks           life expectancy, higher chances of            According to the Federal
Tennessee as the 24th most connected       health issues and an increased risk         Communications Commission 2018
state and reports that 16 percent of the   of becoming a victim of a crime or          Broadband Deployment Report, “over
population is underserved. Thirteen        violence, this part of our community        24 million Americans still lack fixed
percent of Tennesseans do not have         is not only overlooked but is becoming      terrestrial broadband at speeds of 25
access to 100 Mbps or faster internet      forgotten. As more of our city services     Mbps/3 Mbps. Rural and Tribal areas
service, and in fact the average internet  are offered exclusively online, including   continue to lag behind urban areas in
download speed is only 39.04 Mbps.         job applications, the existing gap is       mobile broadband deployment.”
(Source: https://broadbandnow.com/         widening and further isolating this
Tennessee)                                 portion of our population.                    All parts of our communities – rural,
                                                                                       urban, even Tribal – are in critical need
  People without internet access have        But, digital exclusion comes with         of high-speed broadband networks.
limited participation in the digital       a high cost. Economic and talent            Lev Gonick, Chief Information Officer,
economy and have less capacity             development have been linked to             Arizona State University, spoke at
to complete important and often            access to technology. Public Works          the recent Broadband Communities
required tasks. For a moment, consider     departments across the state currently      Summit about his work with the
how many times a day you look up           feel the impact of an unqualified,          Navajo Nation. He said the school was
something routine on the internet, like    disconnected workforce.                     noted for who it helped succeed, rather
a phone number, address or directions.                                                 than who it excluded. “Digital equity is
Did you know Google answers 3.5            Access, Education and Practical             our civil rights challenge,” he said.
billion searches worldwide per day?        Application
                                                                                       Buy It, Borrow It, Build It
  Now imagine that smartphones               Access to technology, coupled with
disappeared for a day. Some of us          a general familiarization (and not a          Creating a citywide fiber
wouldn’t be able to function because       fear of) computers, touch screens,          infrastructure network seems like an
printed phone books or maps aren’t         online transactions, and the cloud,         overwhelming task. Like all impossible
handy anymore. Day-to-day office           are critical work skills for today. On      tasks, it’s best to approach it one step at
functions rely so heavily on email and     a personal and professional level, for      a time.
texting that if the internet or a cell     all age groups, for all types of jobs, the
tower goes down, work nearly comes to      possibilities of success are contingent       Start with an asset inventory. As
a standstill for the day.                  upon access to high-speed internet.         a city, you own the most valuable
                                           Facing changing population challenges,      asset, the right-of-way. You may have
Digitally Invisible                        the call to action for city leaders is to   more assets than you know. Then, the
                                           provide more and more cost-effective        next step is to build the foundational
  There are definitely benefits to not     services via data-driven decisions.         layer of technology infrastructure
being so tightly tethered, but local and                                               for the fiber network, which can be
national leaders have acknowledged           In a global trend of urbanization,        accomplished with a conduit system.
serious ramifications for communities      people are moving back into cities.
– and parts of communities – that          In some cases, the densification of           You could leave it to your local
are essentially digitally invisible in a   the urban population is turning             telecommunications company partner,

8	 TPW November/December 2018
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